How to order
A. What you need to tell us.
Please click on the "Order/Questions" button at the bottom of this page to write us an e-mail (hpkloster AT ortodoxakyrkan DOT se) with the following information:
1. Your name and postal address.
2. The title of the icon or icons you would like (e.g. Christ the Good Shepherd-1).
3. How you would like the icon. You have the following choices:
printed on photographic paper: semi-glossy or matte finish
unmounted canvas print
canvas print mounted on a wooden board
4. What size you would like (see our price list page for sizes)
5. How you would like to pay (see below)
B. Payment methods
By credit card (via PayPal) or an existing PayPal account. You do not need to have a PayPal account to make a payment by credit card, as PayPal accepts most international credit cards. When you send us your order, you will receive an invoice from us with a link to PayPal, where you make the payment in a secure process. The transaction takes place immediately and you will receive a confirmation by e-mail from PayPal. This is the best method for orders from abroad.
In Sweden only: by bank giro to Handelsbanken: 677-0242 "Stiftelsen Heliga Philothei Ortodoxa kloster." Please list your name and the invoice number we will send you when you have placed your order.
In Sweden only: Swish 123 101 1634
C. Processing your order
We process orders only after we have received payment. Production time varies depending on the size of your order and our work load at any given time. We will give you an estimate as to when we can expect to have your order ready (an icon print mounted on wood usually takes us 10-15 days). Please keep in mind that all icons (including prints) are hand-made especially for you, so they can not be returned for refunds.